PII Production

Appearance

Success Metrics ​

Adoption Rate ​

Number of active users, and volume of processed documents.

Accuracy: ​

- PII Detection Accuracy: Measure the precision and recall of the PII redaction process to ensure high accuracy. Precision refers to the percentage of correctly identified PII instances out of all identified instances, while recall refers to the percentage of correctly identified PII instances out of all actual instances.

- Integration: Successful Integration with the Relativity One Platform via the REST API. This entails being able to identify PII in the content of documents residing in RelativityOne.

Customer Satisfaction: ​

- Surveys and Feedback: Conduct regular customer satisfaction surveys and collect feedback to gauge user satisfaction with the system's performance, ease of use, and overall experience.