Quality Goals

The quality goals for the PII App project are aimed at ensuring the system meets high standards of performance, functionality, accuracy, security, and usability. These goals are essential to deliver a reliable and efficient SaaS solution for the automated redaction of PII from various document types.

Performance

• Efficiency: The system performs tasks quickly and accurately, leveraging parallel processing to minimize delays and optimize resource use.
• Scalability: The platform can handle increased workloads and user numbers without performance degradation, ensuring smooth operation even during peak times.

Functional Suitability

• Comprehensive Functionality: The system supports all necessary functions, such as document upload, content extraction, PII detection and redaction, user authentication, integration with external document management systems, and a payment gateway for processing services.
• Integration Capabilities: The platform seamlessly integrates with other platforms like Relativity One and iManage, allowing for smooth data exchange and interoperability.

Accuracy

• Precision: The system correctly identifies and redacts PII entities with minimal false positives and negatives.
• Continuous Improvement: The accuracy of PII detection and redaction continuously improves through user feedback and human-in-the-loop processes.

Secure Authentication

• Robust Security: The system uses JWT tokens for user authentication, ensuring that only authorized users can access and interact with the platform.
• Data Protection: All data is encrypted at rest and in transit to maintain confidentiality and integrity.

Usability

• User-Friendly Interface: The user interface is intuitive and straightforward, allowing users to quickly understand and utilise the system's features.
• Support Resources: Comprehensive documentation and clear error messages support users in effectively using the platform.