Quality Goals
The quality goals for the PII App project are aimed at ensuring the system meets high standards of performance, functionality, accuracy, security, and usability. These goals are essential to deliver a reliable and efficient SaaS solution for the automated detection of PII from various document types.
1. Performance
- Efficiency: The system should handle data transfers, processing, and metadata generation efficiently, ensuring minimal latency and high throughput.
- Response Time: Response times will largely depend on the responsiveness of the Relativity One REST API. The system should aim for minimal latency but will be subject to the performance of the external API.
2. Functionality
- Minimal Viable Integration: Implement the minimal necessary features to POC, including retrieving file content from Relativity One, processing the files for PII, and updating metadata tags on the documents.
- Feature Completeness: Implement all necessary features as outlined in the functional requirements, including secure file transfers, automated metadata generation, and robust logging mechanisms.
3. Accuracy
- PII Detection: Ensure a reasonable level of accuracy in detecting PII.
- Metadata Accuracy: Ensure that metadata tags are accurately generated and reflect the correct PII status of each document.
4. Security
- Access Control: Utilise robust authentication and authorization mechanisms to ensure that only authorized users can access and manage the system.
5. Usability
- User-Friendly Interface: Design an intuitive and user-friendly interface for managing file transfers, PII processing, and metadata tagging. Ensure that users can easily navigate and use the system with minimal training.
- Clear Documentation: Provide comprehensive documentation, including user guides, API documentation, and troubleshooting resources, to support users in effectively utilising the system.
6. Reliability
- High Availability: Ensure the system demonstrates high availability, with an uptime of 99.9% or higher, to provide continuous access and operation.
- Fault Tolerance: Implement fault tolerance and error handling mechanisms to maintain system stability and recover gracefully from failures.
7. Maintainability
- Modular Design: Ensure the system is designed with modularity and clear separation of concerns to facilitate easy maintenance and future updates.
- Ease of Updates: Implement practices that allow for smooth updates and patches without significant downtime or disruption to users.