Solution Strategy
Goals
1. Integration
Integration: Achieve integration with Relativity One and the existing PII application to ensure efficient processing and data flow.
Utilise REST API: Leverage Relativity One REST API for secure and efficient file content transfers.
2. Performance
High Efficiency: Ensure the system handles data transfers and processing with minimal latency and high throughput.
3. Security
Access Control: Utilise robust authentication and authorization mechanisms to ensure that only authorized users can access and manage the system.
4. Usability
User-Friendly Interface: Design an intuitive and user-friendly interface for managing file transfers, PII processing, and metadata tagging.
Clear Documentation: Provide comprehensive documentation to support users in effectively utilising the system.
5. Accuracy
PII Detection: Ensure high accuracy in detecting PII, measured by precision and recall metrics.
Metadata Accuracy: Accurately generate and manage metadata tags for each document.
6. Reliability
Availability: Ensure the system demonstrates availability with minimal downtime.
Error Handling: Implement fault tolerance and robust error handling mechanisms.
7. Customer Satisfaction
User Feedback: Regularly collect and analyse user feedback to continuously improve the system.
Support and Training: Provide excellent customer support and training resources.